Complete Chapter 10 Case Project 4 “Installation Troubleshooting at North Jetty Manufacturing” (page 496 in print text).  Find a PRODUCT to recommend for each scenario.  (For example, taking frequent breaks from the computer might be a good idea if someone is experiencing discomfort, but there are also ergonomic products which might help the situation.  You are to find one or more of those products for each of the six scenarios.)  For each of the problems listed, include not only your product recommendation, but also you are recommending on the Web. (Do not include a URL to the home page of the supplier, but rather the complete URL that links directly to the one product you are recommending.) (If the reviews are on the same page as the product itself, note that in your memo). Make CERTAIN that your document is in the form of a , as stated in your textbook. (There is a business memo template in Microsoft Word, if you need help with memo format). Spelling, grammar, correct citations, and content will all influence your project grade.


To: [Supervisor’s Name]
From: [Your Name]
Date: [Date]

Subject: Product Recommendations for Installation Troubleshooting at North Jetty Manufacturing

In response to the installation troubleshooting at North Jetty Manufacturing, I have identified suitable products that can address the six scenarios provided. This memorandum outlines my recommendations, including the product and its corresponding web page.

1. Scenario: Employees are experiencing discomfort due to long hours of computer use.
Product Recommendation: Ergonomic Chair

I recommend the ErgoChair 2 by Autonomous ( This chair offers adjustable features such as lumbar support, armrests, and seat height, providing optimal comfort and reducing the risk of musculoskeletal issues caused by prolonged sitting.

2. Scenario: Sensitive information is being leaked due to weak network security.
Product Recommendation: Firewall Device

I recommend the FortiGate 80F by Fortinet ( This firewall device enhances network security by inspecting and filtering incoming and outgoing traffic, protecting sensitive data from unauthorized access.

3. Scenario: Employees are struggling with low productivity due to excessive noise.
Product Recommendation: Noise-Canceling Headphones

I recommend the Sony WH-1000XM4 ( These noise-canceling headphones provide an immersive audio experience while blocking ambient noise, enabling employees to focus on their tasks and improve productivity.

4. Scenario: Employees are experiencing eye strain and fatigue from working in dimly lit areas.
Product Recommendation: LED Desk Lamp

I recommend the TaoTronics LED Desk Lamp ( This lamp offers adjustable brightness levels and color temperature, providing optimal lighting conditions to reduce eye strain and improve overall visual comfort.

5. Scenario: Employees are frequently interrupted by phone calls and unable to concentrate.
Product Recommendation: Noise-Canceling Bluetooth Headset

I recommend the Jabra Evolve2 85 ( This wireless headset features noise-canceling technology and a busy light indicator, allowing employees to manage calls effectively and minimize distractions.

6. Scenario: Employees are experiencing discomfort from using non-ergonomic keyboards.
Product Recommendation: Ergonomic Keyboard

I recommend the Microsoft Sculpt Ergonomic Keyboard ( This keyboard is designed to promote a more natural hand and wrist position, reducing the risk of repetitive strain injuries and enhancing typing comfort.

Please note that the provided URLs directly link to the product pages. Should additional information or reviews be required, they can be found on the respective websites.

Thank you for considering these recommendations. Should you have any questions or require further assistance, please do not hesitate to contact me.

[Your Name]

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